We will only authorize a return or refund for the following reasons:
SHIPPING ERRORS: Should we make an error and send you something that you did not order, you of course need to return the item. We will rectify the error in a timely manner and reimburse you for any shipping expense you might have incurred.
Please contact us to discuss the details prior to returning any item.When returning an item please do so with the original packaging to ensure that the product is not damaged on its return journey. All returns must be made thru LBC Shipping only.
BACKORDERS: If a product ordered is out of stock at the time of shipping, we will automatically back order it and ship at no additional shipping cost when it becomes available. The customer will also be given a choice to have the payment refunded.
For further questions, please feel free to contact us via email: firstname.lastname@example.org.
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